Lucilla Trek (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Your name, address, email, and phone number

  • Order details and preferences

  • Device and browser information

  • IP address and usage data through cookies or analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or inquiries

  • Provide customer support and respond to questions

  • Improve our website and customer experience

  • Send occasional updates or promotions (only if you’ve opted in)

How We Protect Your Data

We implement industry-standard security measures to protect your personal information. Access to your data is limited to authorized personnel only, and we do not share or sell your information to third parties for marketing purposes.

Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you

  • Request corrections or updates to your information

  • Request the deletion of your personal data, subject to legal obligations

Opt-Out Instructions

If you no longer wish to receive promotional emails or updates from Lucilla Trek, you can opt out at any time by:

  • Clicking the “Unsubscribe” link in any of our promotional emails

  • Contacting us directly at [email protected] with the subject line “Opt-Out Request”

Please allow a few business days for us to process your request.

Third-Party Services

We may use third-party tools and services (e.g., analytics providers) to enhance your experience. These services may collect certain information in accordance with their own privacy policies.

International Users

As we operate globally, your information may be transferred to and processed in countries outside of your own. By using our services, you consent to such transfers in accordance with this policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically to stay informed.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]